Service Desk – Faculty/Staff
Welcome to ITS Service Desk website. The ITS Service Desk is the first point of contact for IT applications and services at Savannah State University. We use FootPrints to track Service Desk requests and to route problems to the appropriate support groups when necessary. We strive to resolve all IT issues in a timely manner.
Please submit all service requests via Service Desk System.
- How do I submit a Service Desk ticket?
- How do I view submitted Service Desk tickets?
- How do s
approve New Hire (Access Request), VPN, Banner Request forms? upervisors
- How can SSU employees request ITS Event Services (ITS Event Request)? SSU Employee s Only
- How do I submit a VPN Service Request?
- How do I submit a New Hire Service Request? Formerly known as Access Request Form
Contacting the Helpdesk:
To receive technical assistance from the Helpdesk: