Common Questions

How to Register as a user for ADP Portal?

How to Add or re-add E-Time?

How to reset your password for ADP Portal?

If you are having issues with accessing ADP employee self service due to your password and/or user name only, then contact Computer Services

If you are having a JAVA issue, then you need to install JAVA or contact the SSU Computer Services Helpdesk, 912-358-4357 (HELP). You must have JAVA on your computer to use eTime for time card entry or approval.

If you register correctly for ESS and Etime and still do not have a time card, or if you do not know your ADP ID number, then you need to contact Human Resources. They will be able to help with anything pertaining to your personnel record and the way you have been set up in the system, including your deductions. You will need to contact the Benefits Coordinator for anything regarding benefits. Any information regarding your status on the system, new hires, terminations, etc., must be directed toward the Human Resources department.

Payroll should be contacted if you have any issues regarding eTime (your time card), with the exception of access issues and not having a time card. If you are having problems using the system, you should seek guidance from your coworkers and supervisors FIRST.

You may also find business processes and online training of assistance to you on our Training page regarding eTime (timecards) or request assistance through email from Sheri Rouse-Mainor. Again, this is for eTime (time card processing) only.

Go Paperless!

USG Employees can elect to receive an electronic copy only of their annual W2 statement. (Click Here for detailed instructions).

Path: ADP Portal / Pay & Taxes / Annual Statements / Go Paperless / select authorization / accept agreement / enter confirmation number (given)/ Done.

All Institutions are encouraged to campaign for paperless enrollment for annual W2 Statements. Why Go Paperless?

USG supports all GO GREEN initiative within our system. Natural resources are saved by not printing and mailing W2 forms. Paperless W2 processing will generate significant $$ saving for the entire system! It is the responsibility of all of us to support cost savings for ourselves and the taxpayers of the state of Georgia. In these tight budgetary times, this will have a positive impact on the budget of the University Systems. We all benefit! Employee's sensitive personal information will not be sent through the mail Employees will be able to access the W-2 a couple of days earlier, because they will not have to wait for it be delivered in the mail.


ADP - General Information (Manuals, etc )

ADP Manager & Employee Self Service Access

Get Your ADP Employee ID Number

Payroll Schedules (Located on the ADP Portal Home Page -

Business & Financial Affairs (Administrative) Forms

Policy & Procedure