Office of Auxiliary Services
The Auxiliary Services Department exists to provide products and services to students, staff, and faculty at Savannah State University, which enhance their University experience. This is realized through staffing processes and contractual relationships that focus on determining the needs of our customers and assuring that appropriate products and the best possible service are provided using available resources.
Inherent in the philosophy of the Auxiliary Services Department are the following values and processes:
- Listening to customers to determine how they can best be served;
- Focusing on excellence in service delivery timeliness, service quality, helpfulness of staff, friendliness of staff, competence of staff;
- Regularly assessing the effectiveness of service delivery;
- Regularly assessing the value of the service to our customers;
- Ongoing financial review to assure that services meet their budget requirements.
Staff or contractors reporting to Auxiliary Services are responsible for the following: Dining Services (including meal plans), SSU Bookstore, Mail Center , Vending Services (snack, beverage), ID Card Office, Parking and Transportation, and Document Center . The services which are included in the Auxiliary Services restricted budget (Dining, Bookstore, Vending, and Parking and Transportation) are required by the State to be self-supporting, and therefore have components related to marketing and sales, as well as to service.
See our Auxiliary Services Frequently Asked Questions for additional information on operations and policies.
|Topic||Who to Contact||Phone Number|
|Bookstore Questions/Issues||Raymonda Banks, Manager, Validis Resources||358-3099|
|Parking Enforcement/Appeals||Andre House, Tiffany Daniels, Robert Lemon||358-3111 or 358-3109|
|Reserved Parking Requests/Parking Decal Questions||Tiffany Daniels||358-3109|
|Reservation Requests Motor Pool/Coach Bus||Antwan Smalls||358-3107|
|Parking and Transportation Fees||Andre House||358-3111|
|ID Cards (Including SSU Flex Funds and Building Card Access)||Norma Jean Barsh||358-3068|
|Catering, Team Meals, Summer Group Meal Requests||Bobbie Owen||358-4378|
|Dining Services Questions/Issues||Joe Davis, General Manager, Thompson Hospitality||358-3131|
|Mail Center Questions/Issues||Crystal Capers , Site Supervisor, Canon.||358-3126/358-4220|
|Yellow Cards for Sending Mail||Barbara Schrock-Sturch||358-3110|
|Document Center Questions/Issues||Crystal Capers, Site Supervisor, Canon.||358-4220|
|Service on or Toner for Your Department Copier||Document Center||358-4220|
|Staples for Your Department Copier||Order from Xerox through e-procurement|
|Snack, Beverage, Machine Issues||Barbara Schrock-Sturch||358-3110|
|Meal Plans: Commuter, Staff/Faculty, Resident Meal Plan Reductions, Dining Dollar Questions||Norma-Jean Barsh||358-3068|
|Donation Requests or Contract Questions||Barbara Schrock-Sturch||358-3110|
|Troubleshooting or Escalation relating to mail, copy, bookstore, snack, beverage||Barbara Schrock-Sturch||358-3110|
|Troubleshooting or Escalation relating to Dining Services||Jean Ann Caywood||358-3112|
|Auxiliary Services Technical Questions||Norma-Jean Barsh||358-3068|