Reference

Mission Statement

Asa H. Gordon library's Reference staff is committed to providing the best possible traditional and automated library service to fulfill the library's mission of maximum access to resources by guiding users, at the point of need, in the effective identification, navigation, evaluation and interpretation of information resources.

We will support this mission by:

  • Providing a knowledgeable, skilled and diversified staff of professionals who are client-focused, team oriented and committed to excellence. Library staff receive ongoing training to maintain and improve skills so that we are able to meet the changing needs of information services.
  • Making Reference Services easily accessible by offering a variety of access points, including in-person, telephone and online formats.
  • Teaching information retrieval and evaluation skills to our users through library instruction and information literacy programs.
  • Guiding our users to the appropriate resources that best address their library needs.
  • Developing the library's print and non-print collections so that they are responsive to the research and curricula needs of Savannah State University.
  • Providing prompt, courteous, patient, timely and unbiased assistance for all questions, and upholding the principles of privacy and confidentiality.
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